Collections Specialist with German

Tasks:

• Initiating telephone contact with customers who have outstanding payments, in a polite and professional manner.
• Negotiating and finalizing repayment arrangements tailored to each customer’s individual financial situation.
• Analyzing customer accounts and ensuring that all data is accurate and up to date within internal systems.
• Documenting all interactions and agreements by preparing clear, well-structured notes and reports.

Requirements:

• Fluency in German (C1–C2 level), both spoken and written – this is an essential requirement.
• Strong interpersonal and communication skills, with the ability to build rapport and handle challenging.
• conversations with tact and professionalism.
• A team-oriented mindset, with a collaborative approach to problem-solving and achieving shared goals.

What we offer:

• A friendly, modern work environment with opportunities for career development.
• Involvement in interesting projects and a chance to contribute to HR process improvements.
• Stable employment with a quarterly bonus and a home office setup allowance.
• Subsidized training programs, lunch vouchers, and flexible working hours.
• Remote work options and collaboration with a dynamic team that values openness and teamwork.