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 HRK SSC/BPO specializes in recruiting specialists, managers and directors for shared services centers. By partnering with leading companies in the SSC/BPO sector, our Candidates may be presented the most attractive offers that are tailored to their qualifications and expectations. See what we can do for you: SSC/BPO team at HRK.
Team Manager
city: Wrocław
Responsibilities:
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Participates in the recruitment, selection, promotion, and alignment of qualified and diverse talent,
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Conduct assessments of the team to understand the level of knowledge and provide training where required,
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Manages workflow, account assignments, account on-boarding, problem resolutions and resources for the team,
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Develop and sustain process transitions from the US,
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Collaborate with US customers,
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Work together with other teams and leaders.
Requirements:
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University graduate,
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Fluent in English (preffered C1 level),
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2 years of experience in leading a team (eq. Customer Service, Accounting, Finance etc.),
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Advanced MS Office skills (specifically Excel),
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Experience working in a fast-paced, matrixed corporate environment.
We offer:
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2nd shift work pattern (13-21 or 14-22),
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Employment based on an employment contract and package of non-wage benefits,
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Employees benefits: private medical health care, Multisport Card, life insurance,
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Interesting path of career in an international organization,
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Professional trainings,
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Hybrid work opportunity.
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Zapoznaj się z naszą Klauzulą informacyjną HRK w związku z Rozporządzeniem RODO o Ochronie Danych Osobowych:
