Team Supervisor (2nd shift) | HRK
irc ukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menuukryte ikony z menu
HRK SSC/BPO specializes in recruiting specialists, managers and directors for shared services centers. By partnering with leading companies in the SSC/BPO sector, our Candidates may be presented the most attractive offers that are tailored to their qualifications and expectations.

See what we can do for you: SSC/BPO team at HRK.

Team Supervisor (2nd shift)
city: Wrocław

Responsibilities:

  • Participates in the recruitment, selection, promotion, and alignment of qualified and diverse talent,
  • Conduct assessments of the team to understand the level of knowledge and provide training where required,
  • Manages workflow, account assignments, account on-boarding, problem resolutions and resources for the team,
  • Develop and sustain process transitions from the US,
  • Collaborate with US customers,
  • Work together with other teams and leaders.

Requirements:

  • University graduate,
  • Fluent in English (preffered C1 level),
  • 2-3 years of experience in leading a team (eq. Customer Service, Accounting, Finance etc.),
  • Advanced MS Office skills (specifically Excel),
  • Experience working in a fast-paced, matrixed corporate environment.

We Offer:

  • 2nd shift work pattern (13-21 or 14-22),
  • Employment based on an employment contract and package of non-wage benefits,
  • Interesting path of career in an international organization,
  • Professional trainings,
  • Employees? benefits: private medical health care, Multisport Card, life insurance,
  • Hybrid work opportunity.


Zapoznaj się z naszą Klauzulą informacyjną HRK w związku z Rozporządzeniem RODO o Ochronie Danych Osobowych: