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 HRK SSC/BPO specializes in recruiting specialists, managers and directors for shared services centers. By partnering with leading companies in the SSC/BPO sector, our Candidates may be presented the most attractive offers that are tailored to their qualifications and expectations. See what we can do for you: SSC/BPO team at HRK.
Customer Service Specialist with Spanish
Gdańsk
Your responsibilities:
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Providing daily customer service to Spanish-speaking customers,
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Managing and communicating with business partners,
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Responding and resolving inquiries from partners regarding the calculation of payments, disbursements and other related inquiries,
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Timely responding to various requests with order management, Assisting customers in solving problems and incidents,
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Handling the entire payment process - processing, claims and reconciliation.
Requirements:
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Fluent command of spoken and written Spanish and English,
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Computer literacy of upper-intermediate level (Office, esp. Excel),
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Experience in the field of Customer Service,
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Excellent communication skills, very good teamwork,
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Good work organization.
The client offers:
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Stable work conditions: employment contract,
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Daily contact with foreign languages,
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Attractive benefit packages (life insurance, medical care, sports card),
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Possibilities of implementation own ideas and best practices in the field of Customer Service.
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Zapoznaj się z naszą Klauzulą informacyjną HRK w związku z Rozporządzeniem RODO o Ochronie Danych Osobowych:
