See how we care about the quality of our services: Integrated Management System

HRK Payroll Consulting provides services based on a process approach, ensuring the safety of information and continuity of operations, which translates into our involvement in daily support and promotion of activities that increase the effectiveness and stability of the processes. It is also important for us to duly safeguard processed data, identify opportunities and risks, conduct analyzes and implement actions aimed at continuous improvement and security.

HRK Payroll Consulting gives priority to occupational safety. As a result, we provide our clients with  high quality services and ensure appropriate security of data and key information.

The Integrated Management System Policy is the foundation for our strategy, providing guidelines in the field of quality, information security and business continuity through the internal integration of solutions:

• Certified Information Security Management System according to PN-ISO/IEC 27001:2014-12
• Implemented Business Continuity Management System according to PN-EN ISO 22301:2014-11

• ISO 22301

  Business Continuity Management

• ISO 27001

  Information Security Management

The Integrated Management System Policy is implemented through:

• Adapting our offer and sales channel to the client’s needs, which results in an efficient bid process and increases the chances of gaining a larger number of satisfied clients.
• Adapting current and introducing new products that meet client needs, taking into account the growing market and technology requirements.
• Optimization of service delivery time by standardizing processes and using modern IT systems that enable the analysis of key indicators for various types of services.
• Ensuring reliable, efficient and effective client service, both in the implementation and the maintenance of processes, as well as by using clear communication and defined contact channels.
• Implementing and maintaining security measures for information assets, such as business secrets, confidential or personal data, depending on their importance, as well as regular analysis and updating of security measures.
• Regular assessment of information security and business continuity risks, designation of risk owners and effective implementation of a risk minimization, avoidance or allocation plan.
• Analyzing the impact of adverse events on business processes, defining scenarios for maintaining critical processes and restoring resources if necessary.
• Designing information protection mechanisms to ensure confidentiality, integrity and availability through access controls, permission levels and authenticity identification.
• Hiring and taking care of the development of a team of specialists so that they are properly qualified and adapted to the organization’s development strategy.
• Testing and improving security and business continuity mechanisms.
• Ensuring optimal data center operation and physical security of data center campuses through 24/7/365 access control, monitoring and security systems.
• Promoting reliability, trustworthiness and personal culture among the company’s employees in relations with colleagues, clients and partners.
• Providing employees with comfortable, ergonomic and safe working conditions that endorse effective communication and cooperation.

The goal of the entire HRK Payroll Consulting team is:

• Ensuring the provision of services to clients that meet the declared level of quality, innovation and reliability, with particular emphasis on the security of key data.
• Delivery of services and protection of information in accordance with applicable law, technological regimes and internal requirements.
• Actively responding to client expectations and ensuring that their needs are met.
• Ensuring the continuity of services and key business processes.
• Carrying out activities in accordance with established processes and committing to continuous process improvement by identifying and implementing improvements to increase their effectiveness.

The management staff undertakes to:

• Continuously monitor the processes and analysis of team work results in order to improve process efficiency.
• Ensure resource availability and asset security.
• Guarantee safe working conditions for employees.
• Communicate the importance of effective management of the Integrated Management System and its continuous improvement in the organization.
• Engage, guide and support people who influence the effectiveness of the Integrated Management System.

The primary goal of the management staff is to meet the requirements and constantly increase the effectiveness of the Integrated Management System, which contributes to strengthening our image and increasing the level of trust among our clients.